Minh T. Nguyen

"Enemy's Gate Is Down"

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Yahoo! Mail Plus emails get delayed almost 12 hours when sent via SMTP

If you are observing a noticable delay when sending out emails via Yahoo Mail Plus SMTP servers, and wondering whether you're alone, fear not. You are not alone. Fear though that this apparently has been an issue for almost two weeks with no ETA, and no public acknowledgement by Yahoo! other than a semi-official blog entry.

I've had this problem since February 15th, and my delays has been sporadic anywhere from 15 minutes to 12 hours (but mostly they are in the 5-6 hours range). I can understand if there is some exceptional outage or temporary hiccup, but what's frustrating is the lack of Yahoo! official communication on this, either in a public statement or at least in email to Mail Plus customers like us (who actually pay $20-30 year to have this service). It took me several days just to realize that some important emails actually have been delayed (and in today's business world, you can imagine how costly this can be).

The only semi-official communication by Yahoo! has been this blog entry:
http://ymailupdates.com/blog/2008/02/19/email-delays-through-smtp-servers
and a recorded voicemail on their hotline.